COVID-19 UPDATE - See more details here

Delivery Information

COVID-19 UPDATE

Our number one priority is to stay safe and we fully support the Government's plan to slow the spread of COVID-19.

Since our products are not considered as essential items we will NOT be able to ship out any orders throughout the NZ lockdown period. Our website will remain open for online purchases but please be aware that your order will only be dispatched when it's safe to do so.


We will continue with our birthday sale as planned until midnight Sunday 29th March 2020. So you can still take advantage of our sale prices but unfortunately the delivery will be delayed.


When we open up and can start shipping again please be aware that there will be a backlog. Orders will be processed in order after date of ordering. So we ask you to please bear with us as our usual turnaround time will not be possible when we first open up again. 


STOCK UPDATE

What you see displayed on our website is what we currently have in stock. There are also more stock arriving in the next month or so. We are working very closely with our manufacturers in Germany and Canada.

At this stage we can still get supply of window film, sticky back plastic, floor tiles and self-adhesive wallpaper. The only models that we can't re-order until May at the earliest (to receive in July/August) are the Moroccan Floor tiles. 

Our self-adhesive wall tile manufacturer is currently in lockdown and won't be able to operate for a few weeks. Their ban is expected to be lifted mid April which will hopefully allow us to order more stock again. We have still one more shipping on its way from them so our stock levels are not critical as yet. 

We ask you to please take this into consideration when you order from us. Please order everything you need for your project at the same time or there is a small risk that there may be some delays before we receive your selected model again.


Thanks for your understanding and ongoing support!

/ the Vinyl Home team


DELIVERY INFORMATION

All products which are stocked will be processed by us and sent within 24-48 hours of you placing your order and it has been paid for in full.  Any orders placed on Saturday, Sunday or public holiday will be processed within 24-48 hours of the first working day. If for any reason we are unable to meet this 24-48 hour dispatch turnaround we will contact you as soon as possible. 


We use cardboard postal tubes and boxes for larger orders so your products come to you in a safe and professional matter.​ You will receive an email with a tracking code as soon as the courier has picked up your parcel. 


Postage & Packaging Prices New Zealand:

Products Flat Rate $8.00

Samples Flat Rate $4.00 


Our Sticky Back Plastic, Static Cling Window Film,  Self-adhesive 3D Tiles, Samples and Application Kit are sent with overnight couriers but may take 2-5 working days especially to South Island and rural addresses.


Postage & Packaging Prices Australia:

Products Weight based starting at $19

Samples Flat Rate $5


Our Sticky Back Plastic, Static Cling Window Film, Self-adhesive 3D Tiles and Application Kit are sent with International Courier with a targeted delivery time of 3-10 working days.

Our Samples are sent in a C5 envelope with International Air with a targeted delivery time of 3-10 working days. Tracked courier for samples to Australia is $12. Please contact us if you prefer that option.