Calculate the surface you need to cover. This is easiest done by splitting each surface into sections. You will find that our product listing says how much each pack will cover.
To avoid disappointment of an unfinished project we strongly recommend that you calculate the amount of tiles you need for your entire project and order enough tiles for the whole surface. We try as best as we can to always keep sufficient tiles in stock. However, some of the designs from our manufacturer may be limited editions or end of line and therefore we may not always be able to restock.
How do I clean the tiles?
Wipe your tiles with a sponge to restore the shine of them. Use a mild non-abrasive household cleaning product like a dish soap or glass cleaner.
What is the difference between subway and metro designs?
The subway tiles include 18 bricks ( 7.62 x 3.81cm) on one sheet and they are symmetrical stacked. The metro tiles include 8 bricks (10.16cm x 5.08cm) on one sheet and are staggered differently.
Can Smart Tiles be installed around a fireplace?
Smart Tiles can be installed on a surface up to 49°C. Make sure it's not in contact with a heat source or an open flame.
How do I install the tiles on a wall with corner?
For overlapping models, join two Smart Tiles at the corner. For straight models position the grout line directly on the corner. This means you dont apply any unnecessary pressure on the Gel-O.
How do I install the tiles around and electrical outlet?
Measure the outlet and cut the tile to size. Use a craft knife when you cut.
How do I prepare an unfinished gypsum surface?
Fill any empty sections between panels with plaster and sand it to a smooth finish. Make sure you cover the entire surface with a primer and let it dry for a minimum of 72 hours. If paint is used, you will need to wait for a minimum of 21 days to make sure it's completely dry.
How do I prepare an unfinished plaster surface?
Sand it to a smooth finish. Make sure you cover the entire surface with a primer and let it dry for a minimum of 72 hours. If paint is used, you will need to wait for a minimum of 21 days to make sure it's completely dry.
How do I align the tiles?
Use a level and draw a horizontal line on the wall of the hight of the first row of tiles. The glue takes a little while to kick in so the tiles are easy to reposition during application if needed, if firm pressure has not already been applied.
Should I use anything between the bench top and the tiles?
Yes for extra protection it can be advantageous to use a caulk or silicone.
What are the fire certifications?
Smart Tiles are certified NFPA (ASTM E84) and IBC Class B.
What is the volatile organic compounds certification?
Smart Tiles have been tested for volatile organic compounds and aldehydes (VOCs) under ISO 16000 which classifies emission rate from A+ to C (A+ indicating a very low level of emissions and C a high level of emissions). Smart Tiles have been certified as A+ meaning very low level of emissions.